)Ĭanons CPS support came back with a complete useless answer like: 'we don't know any of the mentioned software, we don't know whether or why it does not work - send your camera into the service department - we can provide the shutter count.' My requirement to be able to find out the shutter count is obvious (selling or buying used camera, just understand where you are regarding the lifetime of the shutter. I found 'eosmsg' mentioned to support exactly these cameras, but after installing it, my Anti-Malware software complained and removed it and this is also discussed heavily on the internet, the software seem to be packaged with a trojaner - i just did not try it any further for that reason -)
I licensed and used direstudio's shuttercount software for years, but it does not support those mentioned newer cameras and they say this is because Canon no longer provides the required information via the interface they used before. Does anyone know whether there is a tool meanwhile that allows to read out the number of klicks (shutter count) on a 5DS-R or 5DM 4 ?